“Why can you succeed here when no one else can?”
This is a common question from Pathoras’ customers and competitors. Taking a step back to think, the answer is almost alarmingly simple. We take time to get to know our customers, to ensure our products, actions, support, results are relevant to the customer’s needs. In other words, the key to any successful desired end-state is to invest time in learning the customer’s needs, processes, dynamics, and (in some cases) hidden desires, preventing the all-too-frequent project development within a vacuum.
The Relevance Path is the “secret sauce” to Pathoras’ success. It is a guide employing human interaction, psychology, behavioral economics, and in some instance good old fashioned common sense to discover and execute on apparent and potentially unrealized customer needs. The Relevance Path provides a vocabulary and framework for overcoming barriers that have become increasingly pervasive in projects today.
The Relevance Path will help you with business project management, organizational change management involving business resource and business process optimization, working management in the nature of business management, and business process management. With our 7 steps, we will train you for certification in the fields of project management, change management, IT processes, and requirements gathering for project optimization, all based on the use of our proprietary methodology for managing specific projects. With The Relevance Path, AKA RELEVANCE, we also serve as consultants and can work with you to boost your business’ viability with strong project management and organizational change management.
Hear from Pathoras Employees:
The example of the IT person who suggested a better way to accomplish something made a lot of sense. IT people are there because they know things that the rest of us don’t, and are there to create solutions and solve problems. It’s a little harder to imagine how this might play out with the average contractor, especially someone new to the industry.
J.B., Technical Trainer
Hear from Pathoras Employees:
Building a RELEVANCE project team — identifying roles and responsibilities resonated with me because of the numerous times I’ve been on projects where the people did not have the right skills or disposition and were not invested in the success of the project. The enhancement dialogue sticks out as a valuable tool to help clear that up.
A.C., Instructional Designer
Hear from Pathoras Employees:
The Execute Step stood out the most to me. I had a Total Recall of the Marine acronym for a 5 Paragraph Order – SMEAC: “S” Situation, “M” Mission, “E” Execution, “A” Administration/Logistics, “C” Command/Signal. Also, BAMCIS the acronym for: Begin planning, Arrange for reconnaissance, Make reconnaissance, Complete the plan, Issue the order, and Supervise, and it’s a core tenet of Marine Corps leadership. The MURTs, TURTs, & Gallery Walks workflow process took me back to SMEAC/BAMCIS!!
B.S., Data Systems Engineer
Hear from Pathoras Employees:
The part of The Relevance Path that resonated the most with me is the power of an organization’s own introspection and self-analysis. Much success can be gained by taking a step back and turning inward to discover ‘Are processes running at an optimal level?’, ‘Can we approach this project at a better angle?’, or ‘How can we provide the best service for the customer by adjusting our own methods?”. Taking a neutral and outside perspective to one’s own practices is often difficult and tedious. However, The Relevance Path has displayed in a well-organized, thoughtful manner how any company, organization, or agency can better understand themselves and their customer base through honest analysis of one’s own team.
B.H. Support Operations Officer
Hear from Pathoras Employees:
The Engage and Listen and Communication steps are everything, in my opinion. These are the areas where I have been the most successful, when I have taken the time to engage with the customer and really listen to their needs, wants, and fears. Being heard is so critical to building that trust and once you have the customer’s trust, it is much easier to tackle the hard stuff. I am also constantly communicating with my customers. The communication builds more trust and keeps my project on track. Nothing is worse than missing out on a critical piece of information because communication links had broken.
S.C., IT Project Manager